ShopCtrl Core
| Multi User Support |
| Roles per user/group |
| Advanced authorization features |
| Task Manager |
| Multi shop support |
| Multi country |
| Multi shop owner |
| Multi language |
| Different skins available |
| Activity management |
| Employee book |
| Document management |
| Cloud or private server |
| Advanced and well documented REST API interface |
| Flexible and mature DB design |
| Escrow available |
Customer Support
| Email Support System |
| Multi language |
| Mail templates |
| Chat |
| Wiki / Knowledge Base |
| Ticket system |
| Voip Support |
| Employee book |
| Mail rating / customer feedback |
| Categorisation |
Order Management
| Basic Order Management Interface |
| (Returning) Customer management |
| Backorder Support |
| Multiple shipments per order |
| Return Management |
| Import and sync orders from marketplaces - Amazon - eBay - JD - BOL |
| End to end tracking |
| Auto Invoicing |
| External Order Sync (push&pull)
- Shopify - Magento 1&2 - WooCommerce - Plenty Markets - Custom using json connector |
| Address verification |
| Payment verification |
| Inventory Check |
| Document creation using Template Engine |
| Order mutations: Cancel order, Split Order, Copy Order, Create Order |
Finance
| Automatic and manual Invoicing |
| Invoice templates (including MS Word import) |
| Credit invoices |
| Manage purchase prices |
| Payment registration |
| Refund management |
| Financial Export |
| Localized invoicing |
Inventory Control
| Multiple warehouses |
| Stock positions (storage rack definitions etc.) |
| Move supplies |
| Add/Remove supplies using automated triggers |
| Third Party warehouses |
| Provisioning |
| Purchase Manager |
| Supplier Manager |
| Fulfillment support (custom + off-shelf connectors) |
| Dropshipment support |
| Reserve / Allocate stock |
| Split stock virtually |
Logistics
| Parcel Management |
| DPD |
| UPS |
| PostNL |
| DHL |
| GLS |
| Palletways |
| MainFreight |
| Custom Shipping Connector |
| Fulfilment interfaces: - Arvato - Landis USA - DocData - B2C Europe - Custom |
| Fulfilment Support: - Local fulfilment - 3th Party fulfilment - Drop shipments - Combined flows |
Product Management
| Basic product properties |
| Product variants |
| Product sets |
| Translations |
| Imaging : image per variant |
| Custom properties (property sets and dynamic sets) |
| Purchase information |
| Preferred supplier |
| Purchase orders |
| Related products (cross sell-upsell) |
| Shipping categories and price estimates |
| Pricing per shop |
Reporting & Analytics
| Actual stock |
| Export to bookkeeping software:
- Exact Online - AccountView - Twinfield |
| Connect 3th party BI tools: |
| Google Analytics Connector |
| Import from: - Adyen - Klarna - Paypal - Twinfield - Worldpay - Buckaroo |
Automation
| Triggers |
| Custom Order Statuses |
| Webhooks |
| Events |
| Email Merge fields |
| Invoicing / invoice reminders -> email to customer/employee/trigger |
| Auto custom reporting |
| Auto create support tickets |
| Auto responders for support mail |
| Auto match support category |
| Customer review tools |
| REST API |
| JSON connector |