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Mastering the Complexity of Multi Channel E-Commerce

Stay ahead of the curve and focus on what you do best: Growing your business

MAINTAIN YOUR IDENTITY ACROSS ALL CHANNELS

Empowering Manufacturers and Retailers

Agile Order Management

Streamline your order management processes with ShopCtrl's unified platform. From order processing to fulfillment, our solution enables you to standardize and automate workflows, saving you time and resources.

Price Management

Managing retail prices across different channels and countries can be daunting. With ShopCtrl, you can easily set and adjust prices, currencies, and tax rates, ensuring consistency and compliance across the board.

Unified Customer Support

ShopCtrl offers a centralized customer support system, allowing you to manage inquiries and interactions seamlessly, regardless of the channel.

Process orders from all channels in one centralized system.
Automatically update inventory across multiple online and offline sales channels.
Gain valuable insights into sales, customer behavior, and product performance across all your channels.
Connect directly to your existing ERP system, like SAP, for full operational visibility.
Manage orders from social media shops like Instagram and TikTok effortlessly.

ShopCtrl

Your composable E-Commerce Toolkit

ShopCtrl is an all-in-one platform designed to streamline the complexities of modern e-commerce. Whether you’re managing orders from multiple marketplaces, social media channels, or in-store sales, ShopCtrl gives you the tools you need to integrate, automate, and grow.

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What is multichannel ecommerce?

Mastering the complexity

In the past, e-commerce served as just one component of a brand's go-to-market strategy. However, today, it spans across a multitude of channels, including online retailers, marketplaces, direct-to-consumer (D2C) websites, social commerce platforms, drop shipping, webshops, subscriptions, C2C platforms, and beyond.

Multichannel E-commerce encompasses the integration of all these various disciplines into a unified platform.

Managing multiple sales channels used to be a complex and time-consuming challenge for us. We were juggling inventory across marketplaces, our own webshops, and physical stores - all while trying to keep our order fulfillment smooth and efficient.

With ShopCtrl, we finally found a solution that brings everything together. Their platform seamlessly integrates with all our sales channels, synchronizing inventory in real time and ensuring that orders are processed without delays or overselling. The automated workflows have not only reduced errors but also freed up our team to focus on growing the business.

Multichannel e-commerce is the methodology through which a brand sells via several online avenues instead of one.

Buying becomes easier, selling gets more complicated

Looking from the consumer's viewpoint, the abundance of options translates to convenience. Yet, as purchasing becomes simpler, selling becomes more challenging, particularly for brands. Surprisingly, our research reveals that only 10% of US consumers initiate their product searches on brand websites.

Each emerging channel presents distinct audiences and potential opportunities. Neglecting these avenues could result in the loss of prospective customers. A combination of skill, experience, and technology empowers brands to adeptly recognize and capitalize on the most suitable options.

Simplify Your Sales Across Platforms

MADE FOR RETAILERS AND BRANDS

At ShopCtrl, we understand the complexities of managing multiple sales channels, and we're here to help you navigate them with ease.

Whether you're selling through your own website, marketplaces like Amazon and eBay, or social media platforms, ShopCtrl provides the tools and capabilities you need to stay ahead of the curve.

Frequently Asked Questions

Multi-Channel E-Commerce refers to selling products across various platforms like websites, marketplaces, and social media. ShopCtrl centralizes all your sales channels, allowing you to manage orders from different platforms in one unified system for a streamlined and efficient process
The key difference lies in how customer experiences are connected. In multichannel e-commerce, each sales channel operates independently—your website, marketplaces, and social media stores are separate. In omnichannel e-commerce, all channels are integrated, providing customers with a seamless and consistent experience across every platform. ShopCtrl supports both approaches, helping you manage your multichannel strategy while also facilitating omnichannel connectivity if needed.
Yes, ShopCtrl supports both online and offline orders. In addition to managing your online sales channels, ShopCtrl integrates with your in-store Point of Sale (POS) systems, allowing you to receive and process data from physical locations seamlessly.
ShopCtrl consolidates orders from multiple sales channels—including websites, marketplaces like Amazon and eBay, and social media platforms—into one easy-to-manage dashboard. This ensures that your team can process orders efficiently, regardless of the platform they come from.
Absolutely. ShopCtrl integrates directly with ERP systems such as SAP, enabling a smooth flow of order data, inventory management, and fulfillment processes, all synchronized with your back-office operations.
Yes, ShopCtrl is designed to scale with your business. Whether you’re handling a few orders or managing high volumes across multiple sales channels, ShopCtrl can adapt to your business’s growing needs, ensuring no disruptions in operations.

Do you want more information about how ShopCtrl can enable your Multi Channel E-Commerce ambitions?

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