Feature overview
Learn more about all the feature details of the ShopCtrl platform
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- ShopCtrl Core
- Multi User Support
- Roles per user/group
- Advanced authorization features
- Task Manager
- Multi shop support
- Multi country
- Multi shop owner
- Multi language
- Different skins available
- Activity management
- Employee book
- Document management
- Cloud or private server
- Advanced and well documented REST API interface
- Flexible and mature DB design
- Escrow available
- Customer Support
- Email Support System
- Multi language
- Mail templates
- Chat
- Wiki / Knowledge Base
- Ticket system
- Voip Support
- Employee book
- Mail rating / customer feedback
- Categorisation
- Order Management
- Basic Order Management Interface
- (Returning) Customer management
- Backorder Support
- Multiple shipments per order
- Return Management
- Import and sync orders from 20+ international marketplaces
- End to end tracking
- Auto Invoicing
- External Order Sync (push&pull)
- Address verification
- Payment verification
- Inventory Check
- Document creation using Template Engine
- Order mutations: Cancel order, Split Order, Copy Order, Create Order
- Reservations
- 3th party order management
- Finance
- Automatic and manual Invoicing
- Invoice templates (including MS Word import)
- Credit invoices
- Manage purchase prices
- Additional/Separate payments
- Payment registration
- Refund management
- Financial Export
- Localized invoicing
- Subscriptions
- Inventory
- Multiple warehouses
- Stock positions (storage rack definitions etc.)
- Move supplies
- Add/Remove supplies using automated triggers
- Third Party warehouses
- Provisioning
- Purchase Manager
- Supplier Manager
- Fulfillment support (custom + off-shelf connectors)
- Dropshipment support
- Reserve / Allocate stock
- Split stock virtually
- Logistics
- Parcel Management
- DPD
- Hermes
- RoyalMail
- UPS
- PostNL
- DHL
- GLS
- Palletways
- MainFreight
- Custom Shipping Connector
- Fulfilment interfaces:
– Arvato
– Landis USA
– Salesupply
– Maersk - Custom Fulfilment Support
- 3th Party fulfilment
- Drop shipments
- Combined flows
- FBA
- PIM
- Basic product properties
- Product variants
- Product sets
- Translations
- Imaging : image per variant
- Custom properties (property sets and dynamic sets)
- Purchase information
- Preferred supplier
- Purchase orders
- Related products (cross sell-upsell)
- Shipping categories and price estimates
- Pricing per sales channel
- Reporting & Analytics
- Actual stock
- Export to bookkeeping software:
– Exact Online
– AccountView
– Twinfield - Connect 3th party BI tools:
- Google Analytics Connector
- Support for Excel templates
- Import/Export csv/excel/docx
- Import payment info from:
– Adyen
– Klarna
– Paypal
– Twinfield
– Worldpay
– Buckaroo - Reporting engine
- FTP connector
- Automation
- Triggers
- Custom Order Statuses
- Webhooks
- Events
- Email Merge fields
- Invoicing / invoice reminders -> email to customer/employee/trigger
- Packing/boxing optimizer
- Auto custom reporting
- Auto create support tickets
- Auto responders for support mail
- Auto match support category
- Customer review tools
- REST API
- JSON connector